TYPES OF INFORMATION WE COLLECTS;
We source users’ personal information through sites and applications. Users can either submit the information on sites or we can collect them when they furnish it while using the application. The information does not include only names and e-mail addresses, but also the information related to gender, date of birth, education, preferences, interests and etc., requested from time to time. We can also collect the information using Cookies or Call recording.
Cookies: Cookies are small files, which are stored on a user's computer. They can collect your personal information and your overall experience with a site. As a popular medium, Cookies end up personalizing the overall experience and remembering a PC user's preference. In an event that your browser is set not to accept cookies or reject cookies, you may be unable to access some services and features of our sites.
Call Recording: In order to do internet monitoring and raise the quality of services, we enjoy the right to record calls. Though, respecting clients’ wishes, we give them the right to either cancel a call which is being recorded or otherwise ask the organization not to record the call at all.
Payment Information: If you register for the Services, GTS may collect credit card information, and other payment information OFFLINE. Like many companies, GTS may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. GTS uses payment information to complete your transactions.
Personal Information: We will ask you when we need information that personally identifies you ("personal information") or allows us to contact you. In order to use the Services, the user must first typically register or provide certain identifying information. For online registration, we ask you to provide contact details (such as First and Last name, E-mail address, etc.). PepperWood IT Solutions uses this information to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our Services.
Usage clauses pertaining to personal information
The personal information we collect is used to improve customers’ experience with the services. The same information is also sued to improve a client's overall experience not only with the sites, but also with the overall applications; not only to provide a proper response to comments and questions, but also to ensure a sound customer experience.
Further, we can also use the information in order to send services, confirmations, invoices, technical notices, security alerts, updates, support and administrative messages, etc.
SHARING AND INFORMATION DISCLOSURE
We may share aggregated and de-identified information with our partners. This sharing is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the Services.
We may also share, disclose, or transfer your personal information as follows:
To GTS affiliates and subsidiaries to support business operations and sales, marketing, and customer support processes
To third party service providers and suppliers acting on our behalf to provide products or services to you such as to process payments and offer customer service; These companies are authorized to use your personal information only as necessary to provide these services to us
To other third parties for purposes you have allowed.
Additionally, we may also disclose your personal information as we determine reasonably necessary to (a) comply with applicable law, regulations, legal processes, or enforceable governmental requests, (b) respond as necessary to actual or potential lawsuits, or (c) protect the rights and property of GTS or others.
We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time.
If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Upholding the client confidentiality
In order to protect a client's personal information from being misused, unauthorized access, unwanted disclosure, alteration, and destruction, we take reasonable security measures. But, we request you to be aware of unauthorized access despite our best efforts.